At Centollo Labs Limited (“Centollo Labs,” “we,” “us,” or “our”), we value your privacy. This Privacy Policy (“Policy”) explains how we collect, use, and protect your personal data when you use Quickers, the game. Please read this Policy carefully to understand our practices and your choices.
1. What Personal Data We Collect
Personal data is information that identifies you or could be used to identify you, either directly or indirectly, as defined by applicable data protection laws. We collect data you provide, data we gather automatically, and data from third parties. Anonymized data, which cannot identify you, is not considered personal data and is not restricted by this Policy.
Personal Data You Provide
Advertising Preferences: If you allow it, we collect your advertising ID (e.g., IDFA) to provide relevant ads.
Customer Service Data: When you contact us, participate in surveys, or subscribe to updates, we may collect your name, email address, delivery address, or other details you share.
Personal Data We Collect Automatically
Identifiers: Device ID (e.g., IP address, IDFV, Android ID, Google AID, IMEI) and approximate location (inferred from IP address).
Device and Technical Data: Device model, CPU, storage, screen size, network type, country, language, operating system, timezone, and other technical details.
Usage Data: Information about your interactions with our Services, such as game events, scores, session duration, and gameplay details.
Advertising Data: Data about ads shown, including display time, size, impressions, clicks, and conversions, to measure ad effectiveness.
Personal Data from Third Parties
Social Media Platforms: If you log in with a Google account, we receive login-related data (e.g., encrypted login code, login status) to enable account functionality. Third-party privacy policies apply (see Google’s policy at: https://policies.google.com/privacy).
App Marketplaces: For in-app subscriptions via Apple App Store or Google Play, we receive device ID, payment time, encrypted payment order, and payment status. We do not process payments or access your credit card details.
Activity Platforms: If you join activities on third-party platforms, we may receive participation data based on your authorization.
No Special Categories of Data
We do not collect sensitive data, such as race, ethnicity, religious beliefs, or other categories requiring heightened protection under certain laws.
2. How We Use Your Personal Data
We process your personal data only for specific purposes and to the extent necessary. Our uses include:
Providing and Maintaining Services: Delivering games, ensuring functionality, providing updates, verifying subscriptions, enabling account login, and fulfilling activity terms (e.g., reward distribution).
Improving User Experience: Analyzing data to enhance game stability, security, and performance, and to develop new features based on user trends and preferences.
Sending Service Updates: Sharing information about updates, new features, or testing invitations.
Customer Support: Responding to inquiries, feedback, or complaints to improve our Services.
Ensuring Security and Compliance: Protecting accounts, preventing fraud, and meeting legal obligations.
Advertising and Marketing: Delivering and measuring the effectiveness of ads (general or personalized) and promoting our games via other platforms.
Surveys and Activities: Administering voluntary surveys or activities, with your consent where required.
Legal Basis for Processing
If you’re in the EEA, we process data based on:
Contractual Necessity: To deliver Services and fulfill agreements (e.g., subscriptions, account management).
Legitimate Interests: To improve Services, ensure security, provide customer support, or deliver general ads, unless your rights override these interests.
Legal Obligations: To comply with applicable laws.
Consent: For personalized ads or surveys, which you can withdraw at any time (see Section 6). Other legal bases may apply depending on local laws.
3. How We Share Your Personal Data
We may share your personal data with partners or processors to provide Services, but only to the extent necessary and with strict confidentiality obligations. We do not share data without your consent or another legal basis. Recipients may include:
Affiliates: For Service delivery, IT maintenance, or operations, with appropriate safeguards.
Technical Service Providers:
Gdevelop (see: https://gdevelop.io/page/privacy-policy).
Advertising Partners: To deliver and measure ads, sharing data like device identifiers, IP addresses, or ad interaction details. We use a Consent Management Platform (CMP) to manage ad-related consent. We use Google AdMob SDK for ads. ( see: https://policies.google.com/privacy?hl=en#infocollect )
Other Cases: During business sales, mergers, or transfers, or for national security, law enforcement, or public interest purposes.
Third-party services you use (e.g., social media platforms) have their own privacy policies governing shared data.
4. International Data Transfers
To operate globally, we may store or process your data in different countries, currently using Gdevelop Infrastructure. For cross-border transfers, we ensure compliance with applicable laws:
EEA Residents:
Transfers to countries with adequacy decisions (e.g., Israel, UK, US organizations in the EU-US Data Privacy Framework) rely on those decisions.
For other countries, we use EU Standard Contractual Clauses (SCC) to ensure protection (see: https://commission.europa.eu/publications/standard-contractual-clauses-international-transfers_en).
We assess security measures to protect your data during transfers.
5. Data Security and Retention
We use reasonable technical, administrative, and physical measures to protect your data from unauthorized access, loss, or misuse, in line with applicable laws. We retain your data only as long as needed for the purposes in this Policy or as required by law. When no longer needed, we delete or anonymize it.
6. Your Legal Rights
Your rights depend on your jurisdiction. They may include:
Access: Request details of your personal data we hold.
Rectification: Correct inaccurate data.
Erasure: Request deletion of your data, e.g., if the purpose is achieved, processing is unlawful, or you withdraw consent (EEA-specific conditions apply).
Restriction: Limit how we process your data, e.g., if accuracy is contested or you need it for legal claims (EEA-specific conditions apply).
Portability: Receive your data in a structured, machine-readable format or request its transfer to another controller (EEA-specific conditions apply).
Objection: Object to processing, especially for direct marketing, unless we have compelling legitimate reasons (EEA-specific conditions apply).
Withdrawal of Consent: Withdraw consent at any time via in-game settings, affecting only future processing. Non-tailored ads may still appear.
Right to Complain: Contact your local data protection authority (EEA directory: https://edpb.europa.eu/about-edpb/board/members_en).
California Residents may also have rights to:
Request details about data collected, sources, purposes, and third-party sharing.
Request deletion, unless exceptions apply.
Opt out of data “sale” or sharing via “Do Not Sell My Data” in app settings or by emailing service@centollo.cc.
Be free from discrimination for exercising these rights.
We may verify your identity before processing requests. If we cannot fulfill a request, we will explain why.
7. Children’s Privacy
Our Services are designed for various age groups. We do not knowingly collect personal data from or serve targeted ads to children as defined by applicable laws. If you believe we have collected data from a child, contact us at support@getquickers.com
8. Changes to This Policy
We may update this Policy. Significant changes (e.g., new data types collected) will be highlighted with a prominent link to the updated Policy on our Services. Continued use of the Services indicates acceptance of the updated Policy.
9. Contact Us
For questions, complaints, or to exercise your rights, contact us via:
support@getquickers.com
Last Updated: July 9, 2025